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Google Shopping’s AI Makeover: How Handmade Sellers Can Leverage the New Shopping Experience

Updated: Oct 28, 2024

Discover how Google’s AI-powered Shopping updates can help handmade sellers boost visibility, reach more targeted customers, and enhance the online shopping experience with personalization and interactive tools.


Google is rolling out a revolutionary makeover to its Shopping platform, and handmade sellers have a lot to gain. Thanks to their new generative AI model, Gemini, Google Shopping is now more personalized, offering buyers a curated, intuitive experience based on their preferences. With over 45 billion product listings processed through AI, Google’s Shopping Graph will now present users with the most relevant products, improving discovery and user satisfaction. This shift opens up exciting opportunities for handmade sellers who want to attract customers actively searching for unique, high-quality products like theirs.


What’s Changed in Google Shopping?

The transformation focuses on creating a personalized shopping experience, enhanced by Gemini, Google’s AI model. Google is integrating user data from past searches, YouTube activity, and Shopping interactions to build a customized homepage for each user. This homepage suggests shoppable products and videos based on individual preferences, offering users what they want before they even know they want it.


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What does this mean for handmade sellers? It means the potential for highly relevant exposure to the right audience at the right time.


Here’s a deeper dive into the key features that could impact your business.


1. AI-Powered Personalized Feeds: More Targeted Exposure

Google’s personalized feeds are designed to make shopping more intuitive and satisfying. When a customer searches for products like “handmade wool scarves” or “organic soaps,” they’ll not only see those items but also receive recommendations tailored to their preferences. If they’ve shown interest in similar products on Google or YouTube, your items may appear right in their feed.


Handmade sellers should take note: This level of personalization can lead to better product discovery for niche products that might not always compete with mass-market goods. Customers searching for unique, artisanal products are more likely to encounter your brand, especially if you fine-tune your product listings to align with what they’re looking for.


2. AI-Generated Briefs: Custom Tailored Suggestions

One of the biggest AI improvements is the introduction of AI-generated briefs. Imagine a customer searching for “vegan skincare products for winter.” Google’s AI doesn’t just deliver a list of products—it offers a detailed summary and recommendations specific to the query. The AI takes into account factors like the user's location (for example, winter in Chicago vs. winter in Florida), and delivers highly relevant product suggestions.


For handmade sellers, this means you need to think about how customers might phrase their searches. Are they looking for “all-natural candles for cozy winter nights”? Or “handcrafted jewelry for fall weddings”? Optimizing your listings with specific descriptors can help AI match your products with relevant customer searches, increasing your chances of showing up in these briefs.


3. Virtual Try-On and AR Shopping Tools: Engage Customers with Visuals

Google is taking eCommerce a step further with virtual try-ons and AR shopping tools. While this feature is initially focused on apparel and accessories, it’s easy to see how it could extend to handmade items like jewelry, home décor, or even skincare. These tools allow shoppers to make more confident buying decisions by visualizing how items will look in real life.


For handmade sellers, high-quality images and videos have never been more crucial. Products with detailed photos and visual context stand a better chance of thriving in this AI-driven shopping environment. Consider using lifestyle photos or short videos that show your items in real-world scenarios to make the most of this feature.


4. Price Comparison and Deals: Stay Competitive

With the new price comparison tools, Google Shopping makes it easier for buyers to find the best deal. As a handmade seller, you may not always want to compete on price alone, but this tool can still work in your favor. Shoppers who value craftsmanship and quality might compare your handcrafted goods with mass-produced items and see the value in buying from you.


If you offer seasonal sales or bundle deals, your products can also appear on Google’s dedicated deals page, which will attract budget-conscious shoppers. Be strategic about when and how you run promotions to capitalize on this feature.


5. Personalized Feedback: Refine Your Listings Over Time

Google encourages users to give feedback on their personalized feeds. If a product doesn’t align with their preferences, they can hit the thumbs-down button to improve future recommendations. As a seller, this feedback loop means you can continue refining your product listings and keywords based on what works best for your target audience. While the AI is learning, your understanding of what resonates with your audience can help steer the process in your favor.


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How Handmade Sellers Can Leverage This AI Makeover

Now that you know how Google Shopping’s AI updates can impact your business, here are some actionable steps to help you make the most of these changes:

  • Optimize Your Listings for AI Search: Focus on using specific, descriptive keywords that match how your customers are searching. Think beyond simple product names—what problem does your item solve, and how can you reflect that in your listing?

  • Elevate Your Visuals: Use high-quality, eye-catching images and videos to showcase your products in action. Leverage lifestyle photos or video snippets of your products being used to help potential buyers envision their own experience with your handmade goods.

  • Leverage Deals and Price Comparisons: Run limited-time promotions or offer bundles that make your items stand out on Google’s deals page. Remember, it’s not always about being the cheapest—it’s about providing value.

  • Encourage Customer Reviews and Feedback: Reviews and interactions from your customers can help guide Google’s AI to recommend your products to others. Positive feedback from buyers will enhance your visibility over time.

  • Stay Informed About New Features: Google Shopping will continue to evolve, and as it does, you’ll want to be ahead of the curve. Stay updated on the latest features, such as expanded AR tools, so you can incorporate them into your strategy early on.


Final Thoughts

Google Shopping’s AI makeover is reshaping the way customers find and purchase products online, and handmade sellers have a unique opportunity to thrive in this new landscape. By optimizing your listings, leveraging visuals, and staying competitive with deals, you can ensure your handmade goods are discovered by a more targeted audience.


As this new AI-powered shopping experience rolls out, take the time to refine your approach, try new strategies, and watch as your products reach a broader, more personalized audience.

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